Dear Mr Phillips,
Having recently used the services of Phillips Removals to transport our furniture and personal effects from North Yorkshire, UK, to Dordogne valley,France, I am writing to commend you and your professional team
on every aspect of your friendly and supremely efficient service.
Until I found your company website on the internet, I had never previously heard of Phillips Removals Ltd.
Your immediate response and cost quotation to me, via email, while I was resident in Singapore, was fuss- free and extremely customer -friendly.
Your subsequent pick up and delivery was exactly according to the timing schedule you specified and I was grateful you even sent me a delivery time confirmation via sms message a few hours before your delivery
arrival. Your transport time of only 2 days from Northern England to the South of France was beyond my expectations.
Your professional and meticulous handling of our fragile and heavy items was impressive…especially considering one of our more unusual pieces was an Indonesian “Rickshaw-type” bicycle taxi!
But most of all the courteous and friendly service of your staff was outstanding.
Moving is often a stressful and unpleasant experience.
Our experience with your company was exactly the opposite!
It was a great pleasure to do business with your company and I look forward to use your services again in the future, should the need arise.
I have already recommended you to my friends and family and have no hesitation whatsoever in endorsing your service “to whom it may concern.”
Many thanks again to you and your team
Philip and Rebecca Jenkinson